Professional Services

The objective of Access Technology Professional Services (PS) team is to ensure that a best of breed solutions are custom designed, developed and implemented to meet the unique requirements of your business. Access Technology deployment must be achieved with minimum risk, whilst delivered on time and on budget.

AT achieves this by exploiting our capabilities in four core areas:

• Solution Design Experience
• Project Methodology
• Development / Delivery Capability
• Professional Services Support Services

Solution Design Experience

Optimum solution design is achieved through knowledge of our clients' requirements, exposure to best practices and knowledge of IT products and architectures. AT's team of business process experts and technology specialists, work together to achieve this outcome. Detailed requirements analysis and an IT audit are performed during the initial part of this process, to ensure that the proposed solution will achieve the required business benefits and will integrate seamlessly with existing IT infrastructure and systems.

Our methodology has been designed to support the development of solutions to support even the most complex business processes. We facilitate detailed requirements gathering workshops to map the business process, define current metrics and the KPIs against these business metrics. Improvement opportunities are then benchmarked against these metrics to ensure that any resultant business case will include clearly documented benefits.

The Professional Services team is an impressive collection of business and technical professionals who bring extensive, real-business experience to each client and project. A partial list of team experiences and skills includes:

• Corporate Executives
• CPA's
• Financial Managers
• IT Project Managers
• Business Process Outsourcing (BPO) Specialists
• National Implementation Managers
• System & Business Analysts
• Shared Service Centre Project Managers
• Solution Architects
• Database/System Administrators
• Network Specialists (MCTs)
• Web Developers
• Software & Application Developers

Project Methodology

The key objectives of our project methodology are:

• Ensure our clients' requirements and environment are documented and that the deployed solution will meet their expectations
• Identify any project risks during the planning phase and include appropriate risk management contingencies within the project plan
• Ensure all projects are delivered on time and on budget
• Maintain Quality Standards throughout the process. Project Managers and Business Analysts within our team have experience in large scale projects delivered within corporate, government and private organisations.

Development & Implementation Capability

Access Technology approach to development and implementation, is to utilise industry leading solution components including software, hardware and our own IP. All of these components are complemented by experts in each of these fields. We are constantly evaluating emerging products and technologies to understand the value they might add to the solutions we deliver. As part of the process of adding a product to our solutions portfolio we thoroughly evaluate its functionality, scalability and supportability. Our staff then undertake intensive training in its use and deployment before it is offered to our customers.

Our team of business technology specialists is our greatest asset and cumulatively they represent years of experience in a wide variety of industries, software and technologies. We actively focus on the continuous development of all members in our team, as we continue to expand and extend the offerings to our clients.

Professional Services Support Capabilities

Our PS Support Capability Group develop a full spectrum of services and solutions that address business challenges common across many industries and processes. Some of the areas include: